This LENOVO reference corresponds to a warranty extension and upgrade service for an existing product. It specifically involves a 1-year onsite warranty (Onsite NBD) extension to a 3-year onsite warranty (Onsite NBD). - 3Y Onsite NBD (3 Years Onsite Next Business Day): Support is guaranteed for three years. In the event of a hardware issue, a technician will visit the customer's site (Onsite) typically the next business day (Next Business Day) to perform the repair. - Upgrade from 1Y Onsite NBD: The extension applies to a product that initially had a one-year onsite NBD base warranty. This service is crucial for businesses looking to secure the continuity of their operations by ensuring quick and professional repairs directly at their workplace for an extended period of three years. It is a significant investment in reliability and IT asset management.
| Final service | 3 years of on-site service |
| Initial service | 1 year of on-site service |
| Subscription duration | 3 years |